Vice President of Veterinary Operations
Exempt - Regular, full-time (minimum 30 hours per week) • Home Office
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
The Vice President of Veterinary Operations at Hometown Veterinary Partner is a member of the executive leadership team and reports directly to the President. The VPVO will oversee the operational aspects of our veterinary hospitals, ensuring smooth and efficient daily operations while upholding our commitment to excellent patient care. The ideal candidate will be a Doctor of Veterinary Medicine (DVM) with substantial experience in multi-unit veterinary operations and a proven ability to mentor and guide other veterinarians. The role requires a hands-on approach, including practicing in the hospital when needed. As a respected member of the executive team, this leader is also required to give guidance and advice in clinical medical quality standards, growth plan initiatives and develop short and long-term strategies and objectives to build the HVP brand.
Culture
- Foster an inclusive and equitable culture where every associate feels that they belong and makes Hometown Veterinary Partners a great place to work.
- Develop and implement operational policies and procedures to enhance practice performance and patient care.
- Create on-going development programs that will offer continuous growth and education.
- Build retention strategy that will proactively work with employees to identify concerns and future opportunities to advance their skill set and career.
- Provide mentorship and support to veterinarians and practice staff, fostering professional growth and development
- Lead training programs and workshops to enhance clinical skills, operational knowledge, and teamwork
Community
- Ensure practices comply with regulatory requirements, industry standards, and company policies
- Implement and monitor quality assurance programs to maintain high standards of care and operational excellence
- Actively practice in the hospital as needed, providing high-quality veterinary care and support the clinical team
- Participate in complex cases and offer guidance on treatment plans and procedures
Collaboration
- Oversee and manage the operational functions of multiple veterinary practices, ensuring efficiency and alignment with company goals
- Collaborate with senior leadership to develop and execute strategic plans for practice growth and improvement
- Analyze operational data and metrics to drive performance improvements and identify areas for development
- Ensure the delivery of exceptional client service and patient care, addressing any issues or concerns promptly
- Monitor client satisfaction and implement strategies to enhance overall client experience
- Oversee budgeting, financial planning, and resource allocation for practices
- Ensure financial performance aligns with company targets and implement cost-control measures where necessary
- Act as an enthusiastic champion of our brand, advocating the Hometown Veterinary Partners within our community, employees and our patients.
- Provide advocacy and clinical perspective in support of the patient-centered mission, vision, values, and strategies of Hometown Veterinary Partners.
Skills & Abilities
- Strong leadership and team management skills with the ability to inspire and develop staff
- Excellent clinical skills with the capacity to provide hands-on veterinary care
- Strategic thinking with a track record of implementing effective operational improvements
- Outstanding communication and interpersonal skills to interact effectively with staff, clients, and stakeholders
- Proficient in financial management and budget oversight
- Ability to understand and anticipate business priorities and translate them into actionable strategic operational plans.
- Experience in the development and management of successful on-boarding programs, retention strategies and employee development.
- Excellent skills in conflict resolution, oral and written communication skills, strategic direction and ability to lead teams.
- Ability to work independently and effectively in a team environment with high level of integrity and ethics.
- Travel of up to 50% between practice locations
- Combination of office-based work and clinical practice
- Additional responsibilities as the company scales and the position evolves
Education, Experience & Qualifications
- 5+ years’ experience in veterinary operations management, including leadership roles
- Proven ability to mentor and guide veterinary professionals
- Veterinary Degree
Compensación: $180,000.00 - $200,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Hometown Veterinary Partners Mission and Values:
You Belong Here! Your experience, background, and unique viewpoints are valued. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community. Exciting changes in the veterinary industry start with us and we are just getting started.
Our mission is to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill.
Our shared values: we work hard together for our beliefs of CULTURE, COMMUNITY, and COLLABORATION.
You Belong Here! Your experience, background, and unique viewpoints are valued. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community. Exciting changes in the veterinary industry start with us and we are just getting started.
Our mission is to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill.
Our shared values: we work hard together for our beliefs of CULTURE, COMMUNITY, and COLLABORATION.
Culture: The center of what makes each hospital special is its culture. We give you the space to build and foster a healthy workplace at each location and support you along the way.
Community: We share in our teams’ excitement to be contributing members of their neighborhoods and to create positive change in our veterinary industry. Our veterinary teams are empowered to maintain local autonomy and growth in their community.
Collaboration: We encourage our teams to embrace an entrepreneurial spirit and operate with growth mindsets. We celebrate everyone’s individual viewpoints, experiences, and backgrounds. We grow together!
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