Veterinary Practice Manager
Non-Exempt - Regular, full-time (minimum 30 hours per week) • St. Louis
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
The Practice Manager at Hometown Veterinary Partners is a member of hospital team and reports directly to the Partner DVM or the President. The Practice Manager will support our core beliefs of Culture, Collaboration and Community. The Practice Manager is empowered to provide exceptional veterinary care that is approachable, accessible, and individualized at their location. The Practice Manager provides a variety of coordinating, supervisory, and technical functions within the Hospital. Areas of responsibility encompass veterinary hospital administration, follow through on operational plans, training of staff, ordering and stocking supplies and equipment, staffing, safety and security, and sustainability of the hospital.
This role is a functional position classified as hourly non-exempt. As a leader in the hospital, you will play a key role in supporting our team. This position will have variable hours based upon the needs of the hospital, working a minimum of 32 hours and up to 40 hours per week, depending on staffing needs, with oversight and supervision by leadership.
This role is a functional position classified as hourly non-exempt. As a leader in the hospital, you will play a key role in supporting our team. This position will have variable hours based upon the needs of the hospital, working a minimum of 32 hours and up to 40 hours per week, depending on staffing needs, with oversight and supervision by leadership.
Culture
- Maintain a positive, supportive, and collaborate work environment.
- Proficient in interpersonal and conflict resolution skills to support an inclusive environment.
- Hire, retain, train, and develop medical staff.
- Onboard new team members
- Training hospital teams on workflows and systems
Community
- Implement customer retention and engagement strategies and tactics.
- Provide a positive and exceptional client experience.
Collaboration
- Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.
- Guide and utilize exceptional support staff.
- Familiarity with quality, safety, and health initiatives
- Ensuring all licenses are up to date, and in accordance with state or federal guidelines.
- Ensuring the medical staff and facility comply with the federal rules and regulations.
Skills & Abilities
- Entrepreneurial aptitude: Highly motivated with a demonstrated passion for excellence and continuous learning.
- Comfort in a high growth environment
- Demonstrated commitment to ethics and integrity.
- Positive team player who motivates staff by listening, respecting, and encouraging
- Strong organization, time management, and attention to detail
- Solid and effective communication, technology, organizational and analytical skills
- Knowledge of veterinary practice management processes, standards, and software
- Impeccable attention to detail, and overall timeliness of responsibilities
- Ability to manage the hospital budget
- Understanding of Business Acumen to support short/ long term growth and sustainability
- Leadership capabilities
Education, Experience & Qualifications
- High School diploma or equivalent
- Minimum 3-5 year of management experience in any industry
- 3-5 years veterinary experience
Other Details
- Competitive Compensation
- PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)
- Medical, Dental, and Vision Insurance
- Telemedicine
- Wellness & Mental Health Resources
- Employee Assistant Program (EAP)
- Life & Disability Insurance
- Health Savings Account
- Pet Insurance
- Pet Discounts
- 401k
- CE Allowance
- Opportunity for Equity and Advancement
- Flexible Schedule to Allow for Work-Life Balance
Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Hometown Veterinary Partners Mission and Values:
You Belong Here! Your experience, background, and unique viewpoints are valued. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community. Exciting changes in the veterinary industry start with us and we are just getting started.
Our mission is to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill.
Our shared values: we work hard together for our beliefs of CULTURE, COMMUNITY, and COLLABORATION.
You Belong Here! Your experience, background, and unique viewpoints are valued. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community. Exciting changes in the veterinary industry start with us and we are just getting started.
Our mission is to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill.
Our shared values: we work hard together for our beliefs of CULTURE, COMMUNITY, and COLLABORATION.
Culture: The center of what makes each hospital special is its culture. We give you the space to build and foster a healthy workplace at each location and support you along the way.
Community: We share in our teams’ excitement to be contributing members of their neighborhoods and to create positive change in our veterinary industry. Our veterinary teams are empowered to maintain local autonomy and growth in their community.
Collaboration: We encourage our teams to embrace an entrepreneurial spirit and operate with growth mindsets. We celebrate everyone’s individual viewpoints, experiences, and backgrounds. We grow together!
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